Terms & Conditions
Version: 1.0 | Last Updated: October 29, 2025
1. Introduction & Acceptance
Welcome to Best Online Casinos Canada (hereinafter referred to as "the Website," "we," "us," or "our"), accessible at tapascanmore.ca. The Website is an independent information and review platform dedicated to helping Canadian players discover, compare, and evaluate online casino products and services.
1.1. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Best Online Casinos Canada. By accessing, browsing, or using the Website in any manner — including subscribing to newsletters, creating an account, participating in promotions, or clicking through to third-party operators — you confirm that you have read, understood, and unconditionally agreed to these Terms.
1.2. If you do not agree with any part of these Terms, you must immediately discontinue your use of the Website. Continued use following any posted update constitutes acceptance of the revised Terms.
1.3. These Terms should be read alongside our Privacy Policy and our Responsible Gaming Policy, both of which are incorporated herein by reference and form an integral part of this agreement.
1.4. We reserve the right to amend these Terms at any time without prior individual notice. All changes take effect upon publication on this page. The "Last Updated" date at the top of this document reflects the most recent revision. It is your responsibility to review these Terms periodically.
1.5. Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and Best Online Casinos Canada.
2. Definitions
2.1. For the purposes of these Terms, the following definitions apply unless the context clearly requires otherwise:
- "Account" — a registered user profile created on the Website that allows access to personalised features, newsletters, and promotional content.
- "Bonus" — any promotional incentive offered by the Website or a third-party operator, including welcome packages, free spins, cashback, reload bonuses, and loyalty rewards.
- "Content" — all text, images, graphics, audio, video, data, software, ratings, reviews, and other materials published on or made available through the Website.
- "GEO" — the geographic territory in which the User is physically located, primarily Canada (CA) for the purposes of this document.
- "Intellectual Property" — all copyrights, trademarks, patents, trade secrets, database rights, and any other proprietary rights subsisting in the Website's Content.
- "Operator" — any third-party online casino, sportsbook, poker room, or gambling service provider whose offerings are reviewed, ranked, or linked to on the Website.
- "Personal Data" — any information that can be used to identify you as an individual, as further defined in our Privacy Policy.
- "Prohibited User" — any individual who is under the minimum legal age, located in a restricted jurisdiction, or otherwise ineligible to use the Website under applicable law.
- "Services" — the information, reviews, comparison tools, guides, promotional codes, and any other features made available by Best Online Casinos Canada through the Website.
- "Wagering Requirement" — the number of times a Bonus amount (or Bonus plus deposit) must be staked in qualifying games before any associated winnings may be withdrawn.
2.2. References to "including" or "includes" are non-exhaustive unless expressly stated otherwise. Singular forms include the plural and vice versa where the context permits.
3. Eligibility & Registration
3.1. Age Requirement
You must be at least 18 years of age to use the Website and to access any gambling-related content, bonus codes, or Operator links featured herein. In provinces where the legal gambling age exceeds 18 (for example, certain lottery and casino activities in some jurisdictions may require individuals to be 19 years old), you must meet that higher age threshold. By using the Website, you represent and warrant that you satisfy all age requirements applicable in your province or territory of residence.
We do not knowingly collect information from, or direct content to, individuals under the minimum legal age. If we become aware that a minor has accessed restricted content or claimed a bonus through our Website, we will take immediate steps to restrict further access and, where applicable, notify the relevant Operator. For more detail on how we handle underage access concerns, please see our Responsible Gaming Policy.
3.2. Geographic Eligibility
The Website is primarily designed for residents of Canada. While access from other countries is not technically restricted, Content, promotions, and Operator recommendations are optimised for Canadian players and may not be applicable or legal in other jurisdictions. You are solely responsible for determining whether accessing gambling-related content is lawful in your location. We make no representation that any Operator or product featured on the Website is licensed or permitted in jurisdictions outside Canada.
3.3. Account Registration
Certain features of the Website — including personalised recommendations, newsletter subscriptions, saved reviews, and exclusive promotional code access — require you to create an Account. When registering, you agree to:
- Provide accurate, current, and complete information as prompted by the registration form.
- Maintain and promptly update your Account information so that it remains accurate at all times.
- Choose a strong, unique password and keep it confidential. You are solely responsible for all activity conducted under your credentials.
- Notify us immediately at [email protected] if you suspect any unauthorised access to your Account.
3.4. One Account Policy
Each User is permitted to hold only one Account on the Website. Creating multiple Accounts — whether under the same or different identities — is strictly prohibited and may result in permanent suspension of all associated Accounts and forfeiture of any pending bonuses or promotional benefits. This restriction exists to prevent abuse, maintain fairness, and comply with applicable regulatory expectations.
3.5. Know Your Customer (KYC)
While Best Online Casinos Canada is an informational platform and not a licensed gambling Operator, we may request identity verification documents in limited circumstances, such as when processing competition entries, verifying age for restricted Content, or fulfilling legal obligations. Any KYC documentation submitted to us will be processed in accordance with our Privacy Policy. When using a third-party Operator recommended on the Website, you should expect that Operator to conduct its own KYC procedures, which may include submitting proof of identity, proof of address, and payment method verification. We encourage you to cooperate with all such requests to ensure uninterrupted access to Operator services.
3.6. Restricted Users
You are not permitted to use the Website or claim any promotional offers if you are:
- Under the minimum legal age as described in section 3.1;
- Located in a jurisdiction where accessing gambling content is prohibited by law;
- Registered on a self-exclusion list operated by any provincial gaming authority;
- An employee, contractor, or close family member of Best Online Casinos Canada or any featured Operator.
4. Account Management
4.1. Account Security
You are wholly responsible for maintaining the confidentiality of your Account login credentials. Best Online Casinos Canada will never ask for your password via email, live chat, or telephone. Do not share your login details with any third party. Any action taken under your Account credentials will be deemed to have been authorised by you, unless you have reported a security breach in accordance with section 3.3.
4.2. Account Suspension and Termination
We reserve the right to suspend, restrict, or permanently close your Account without prior notice if we determine, in our sole discretion, that:
- You have violated any provision of these Terms;
- You have provided false, misleading, or incomplete information during registration or at any subsequent time;
- Your Account has been involved in fraudulent, abusive, or otherwise unlawful activity;
- You have created multiple Accounts in breach of section 3.4;
- Regulatory requirements or law enforcement requests necessitate such action.
Upon termination, your right to access and use the Website ceases immediately. Sections of these Terms that by their nature should survive termination — including Intellectual Property, Limitation of Liability, and Dispute Resolution — will continue to apply.
4.3. Voluntary Account Closure
You may close your Account at any time by contacting us at [email protected]. We will process your request within 10 business days. Please note that closing your Account does not automatically remove Personal Data that we are legally required to retain. See our Privacy Policy for details on data retention obligations.
4.4. Inactive Accounts
An Account that has had no login activity for a continuous period of 12 months will be classified as inactive. We reserve the right to send a prior notification email and, if no response is received within 30 days, to archive or close the inactive Account. We will handle any retained Personal Data in accordance with our Privacy Policy.
5. Deposits & Withdrawals
5.1. Best Online Casinos Canada is an informational platform and does not itself process financial transactions for gambling. Deposits and withdrawals are conducted directly between you and the Operator of your choice. The information in this section is provided as general guidance regarding Canadian payment practices and the Operators we review. Specific limits, processing times, and fees will vary by Operator and are detailed on each Operator's own terms page.
5.2. Accepted Payment Methods
The following payment methods are commonly available to Canadian players at the Operators featured on this Website. Availability depends on each Operator's policies and may change without notice:
| Payment Method | Type | Typical Deposit Speed | Typical Withdrawal Speed | Currency |
|---|---|---|---|---|
| Interac e-Transfer | Bank Transfer | Instant | Up to 24 hours | CAD |
| Visa | Credit / Debit Card | Instant | 2–5 business days | CAD / Multi |
| Mastercard | Credit / Debit Card | Instant | 2–5 business days | CAD / Multi |
| PayPal | E-Wallet | Instant | Up to 24 hours | CAD / Multi |
| Skrill | E-Wallet | Instant | Up to 24 hours | Multi |
| Neteller | E-Wallet | Instant | Up to 24 hours | Multi |
| iDebit | Online Banking | Instant | 1–3 business days | CAD |
| InstaDebit | Online Banking | Instant | 1–3 business days | CAD |
| Paysafecard | Prepaid Voucher | Instant | N/A (deposit only) | CAD / Multi |
| MuchBetter | Mobile E-Wallet | Instant | Up to 48 hours | Multi |
| Bitcoin (BTC) | Cryptocurrency | 10–60 minutes | 10 min – 24 hours | BTC |
| ecoPayz (Payz) | E-Wallet | Instant | Up to 48 hours | Multi |
5.3. Currency
The primary currency supported by the Operators featured on this Website for Canadian players is Canadian Dollar (CAD). Some Operators may also accept deposits in USD, EUR, or cryptocurrency equivalents. Currency conversion fees, where applicable, are determined by the Operator or the relevant payment provider and not by Best Online Casinos Canada. Always confirm the accepted currency with your chosen Operator before depositing.
5.4. Deposit Limits and Responsible Spending
Minimum and maximum deposit limits vary by Operator and payment method. Most Operators allow players to set personal deposit limits — daily, weekly, or monthly — as a responsible gaming tool. We strongly encourage all players to utilise these features. See our Responsible Gaming Policy for further guidance on managing your gambling budget.
5.5. Withdrawal Conditions
Before a withdrawal is processed by any Operator, you may be required to:
- Complete KYC verification with the Operator (section 3.5);
- Satisfy all applicable Wagering Requirements associated with any active Bonus (section 6.3);
- Withdraw using the same payment method used for your most recent deposit, unless the Operator's policies specify otherwise;
- Meet the Operator's minimum withdrawal threshold, typically ranging from CAD 10 to CAD 20.
5.6. Transaction Errors and Disputes
If you believe a transaction error has occurred — including a missing deposit or a delayed withdrawal — you should first contact the relevant Operator's support team directly. If the matter remains unresolved after exhausting the Operator's internal complaints process, you may escalate to the Operator's licensing authority. Best Online Casinos Canada is not a party to any financial transactions between you and an Operator and therefore cannot be held liable for transaction disputes.
6. Bonuses & Promotions
6.1. Best Online Casinos Canada publishes information about promotional offers — including welcome bonuses, free spins, no-deposit bonuses, reload bonuses, cashback deals, and loyalty programmes — offered by third-party Operators. We strive to ensure that all bonus information published on the Website is accurate and up to date; however, bonus terms are set exclusively by each Operator and may change without notice. Always verify current bonus terms directly on the Operator's website before claiming any promotion.
6.2. Types of Bonuses
- Welcome Bonus: A deposit-match or combined deposit-plus-free-spins package awarded to newly registered players at an Operator. Typically structured as a percentage match (e.g., 100% up to CAD 500) plus a set number of free spins.
- No-Deposit Bonus: A small promotional credit or free spins granted without requiring a deposit, usually awarded upon account registration.
- Reload Bonus: A percentage-match bonus offered on subsequent deposits made after the initial welcome offer has been claimed.
- Free Spins: Complimentary spins on designated slot games. Winnings generated from free spins are typically credited as Bonus funds subject to Wagering Requirements.
- Cashback: A refund — expressed as a percentage — of net losses over a defined period, credited as either real money or Bonus funds.
- Loyalty / VIP Programme: An ongoing reward scheme that grants points, cashback tiers, exclusive gifts, or elevated limits based on wagering volume.
6.3. Wagering Requirements
Most Bonuses are subject to a Wagering Requirement before any associated winnings can be withdrawn. Wagering Requirements are expressed as a multiplier — for example, "30x the bonus amount" — and must be fulfilled within a specified time window (commonly 7 to 30 days from the date the Bonus is credited). Failure to meet Wagering Requirements within the stated period will typically result in automatic forfeiture of the Bonus and any winnings accrued from it.
Key wagering-related rules commonly applied by Operators include:
- Different game categories contribute differently toward Wagering Requirements. Slot games commonly contribute 100%, while table games such as blackjack or roulette may contribute between 5% and 20%. Live dealer games and video poker often contribute 0%–10%.
- Maximum bet restrictions apply during active Bonus play — typically CAD 5 per spin or per hand — to prevent rapid wagering through requirements.
- Maximum winnings caps may apply to no-deposit and free-spin bonuses, limiting the amount that can be converted to withdrawable funds.
- Bonuses are non-transferable, non-exchangeable for cash, and cannot be combined with other promotional offers unless expressly stated.
6.4. Game Contribution Table (Indicative)
| Game Category | Typical Wagering Contribution |
|---|---|
| Video Slots | 100% |
| Classic Slots | 100% |
| Live Casino (Blackjack, Roulette) | 5%–10% |
| Table Games (RNG Blackjack, Roulette) | 10%–20% |
| Video Poker | 10% |
| Scratch Cards / Keno | 25%–50% |
| Progressive Jackpot Slots | 0%–20% |
Contribution rates are indicative only. Exact percentages are defined by each Operator in its own bonus terms and may differ from the figures above. Always read the relevant Operator's promotional terms in full.
6.5. Bonus Abuse
Attempting to exploit Bonus structures through coordinated wagering strategies, use of multiple accounts, or any other form of manipulation constitutes Bonus abuse. Operators reserve the right to void Bonuses, close accounts, and retain any winnings obtained through abusive practices. We similarly reserve the right to revoke access to promotional codes or affiliate-linked offers for any User we reasonably suspect of engaging in such behaviour on our platform.
6.6. Promotional Changes
We reserve the right to modify, suspend, or terminate any promotional campaign, offer, or bonus code featured on the Website at any time and without prior notice. Neither Best Online Casinos Canada nor the relevant Operator will be liable for any loss resulting from a promotion being altered or discontinued before you had the opportunity to claim it.
7. Games & Fair Play
7.1. Random Number Generation (RNG)
All casino games offered by the Operators featured on this Website are required to use a certified Random Number Generator (RNG) to determine the outcome of each game round. An RNG is a computational algorithm that produces statistically random sequences of results, ensuring that no spin, card draw, or dice roll is predictable or influenced by previous outcomes. Reputable Operators have their RNG software independently audited and certified by recognised testing laboratories such as eCOGRA, iTech Labs, Gaming Laboratories International (GLI), or BMM Testlabs. We only recommend Operators that maintain current and verifiable certification of their RNG systems.
7.2. Return to Player (RTP)
Each game carries a published Return to Player (RTP) percentage representing the theoretical long-term payout relative to total amounts wagered. For example, an RTP of 96% means that, over a statistically significant number of rounds, the game is designed to return CAD 96 for every CAD 100 wagered. RTP is a statistical measure calculated over millions of rounds and does not predict the outcome of any individual session. Game-specific RTP information is typically available in each game's help section or on the Operator's website.
7.3. Technical Malfunctions and Game Errors
In the event of a technical malfunction, software error, or connectivity failure during a game session, the general principle applied by Operators is that void game rounds pay void. Any game round that cannot be completed due to a verifiable system failure will either be voided and all stakes returned, or the Operator's system will recover the game state from the last verified record. Neither Best Online Casinos Canada nor the Operator will be liable for losses attributable to internet connection interruptions on the player's side. Players are encouraged to maintain a stable connection before commencing real-money play.
7.4. Prohibited Conduct and Bots
The following conduct is strictly prohibited when using any Operator platform linked to or reviewed on this Website:
- Using automated software, scripts, robots, bots, or any artificial intelligence tools to interact with casino games or claim promotions;
- Exploiting software bugs, loopholes, or mathematical errors in game logic to achieve outcomes that would not arise under normal play;
- Engaging in any form of collusion, chip-dumping, match-fixing, or coordinated cheating in multiplayer or live dealer games;
- Reverse-engineering, decompiling, or attempting to extract the source code of any game software;
- Misrepresenting your identity or location to circumvent geographic restrictions imposed by an Operator.
Operators reserve the right to immediately suspend accounts, void game results, and withhold winnings if prohibited conduct is detected. Best Online Casinos Canada reserves the right to remove any Operator from its recommendations if that Operator is found to facilitate or tolerate unfair gaming practices.
7.5. Responsible Game Selection
We encourage players to familiarise themselves with the rules, RTP, and volatility of any game before wagering real money. High-volatility games offer larger but less frequent payouts, while low-volatility games provide smaller, more regular wins. Neither volatility level is "better" — the appropriate choice depends entirely on your personal budget and playing style. For comprehensive guidance, please refer to our Responsible Gaming Policy.
8. Tournaments & Lotteries
8.1. Several Operators featured on this Website offer casino tournaments, leaderboard competitions, prize draws, and lottery-style promotions. These events are governed exclusively by the Operator's specific tournament terms and conditions, which must be read carefully before participation.
8.2. General Tournament Principles:
- Entry requirements (buy-in amounts, qualifying games, minimum bet sizes) are set by the Operator and may change between events.
- Leaderboard rankings are typically determined by total net winnings, biggest single win, or highest score within a defined time window.
- Prizes are distributed according to the published prize table. In the event of a tie, most Operators award the higher prize to the player who achieved the qualifying score first.
- Operators reserve the right to cancel or reschedule a tournament due to technical failures, insufficient participation, or other exceptional circumstances, in which case entry fees (where applicable) will be refunded.
- Tournament winnings may be subject to Wagering Requirements, withdrawal limits, or prize-delivery conditions set by the relevant Operator.
8.3. Prize Draws and Lotteries: Where an Operator conducts a prize draw or lottery, tickets are awarded based on qualifying deposits or wagers during the promotional period. All draws are conducted using verifiably random selection methods. Winners are notified by email or in-platform message and must claim prizes within the timeframe specified in the Operator's promotional rules. Unclaimed prizes may be forfeited.
8.4. Best Online Casinos Canada does not organise, administer, or award prizes in respect of any Operator tournament or lottery. Any disputes regarding prizes, eligibility, or scoring must be directed to the relevant Operator in the first instance.
9. Intellectual Property
9.1. All Content published on the Website — including but not limited to casino reviews, game guides, bonus analyses, comparison tables, ratings methodology, written articles, logos, icons, and the overall layout and design — is the exclusive property of Best Online Casinos Canada or its licensed content providers, and is protected by applicable Canadian and international intellectual property laws, including copyright, trademark, and database rights.
9.2. Permitted Use: You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view the Website's Content for your own personal, non-commercial informational purposes. This licence does not permit you to reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any Content without our prior written consent.
9.3. Prohibited Actions: You must not scrape, harvest, or systematically copy Content by automated means; frame or embed the Website's pages within third-party websites without permission; or use our trademarks, brand name, or visual identity in a manner likely to cause confusion or imply endorsement without our express approval.
9.4. Third-party logos, brand names, and trademarks referenced on the Website remain the property of their respective owners. Their appearance on our platform does not imply any affiliation, sponsorship, or endorsement beyond what is explicitly stated. To report any intellectual property concern, contact us at [email protected].
10. Limitation of Liability
10.1. Nature of the Website: Best Online Casinos Canada is an independent informational and comparison platform. We do not operate any online casino, sportsbook, or gambling service. We do not hold gambling licences, process player funds, or determine the outcome of any game. All gambling activity takes place directly on Operator platforms that are independent of this Website.
10.2. Accuracy of Information: While we make reasonable efforts to ensure that the information published on this Website is accurate, complete, and up to date, we cannot guarantee that all Content — including bonus values, Wagering Requirements, RTP figures, game availability, and Operator ratings — reflects the real-time state of any Operator's offering. Information may become outdated due to Operator changes made after our last update. We accept no liability for any loss or damage arising from reliance on inaccurate, incomplete, or outdated Content.
10.3. Third-Party Links: The Website contains links to third-party Operator websites. Such links are provided for your convenience only. We do not control, endorse, or accept responsibility for the content, privacy practices, terms of service, or conduct of any third-party website. Accessing a linked Operator's website is at your own risk, and you should review that Operator's own terms and privacy policy before registering or depositing.
10.4. Exclusion of Consequential Loss: To the fullest extent permitted by applicable Canadian law, Best Online Casinos Canada, its directors, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or inability to access the Website;
- Gambling losses sustained on any Operator platform reached via the Website;
- Reliance on any review, rating, or recommendation published on the Website;
- Unauthorised access to or alteration of your Account data;
- Any interruption, suspension, or termination of the Website's Services.
10.5. Cap on Liability: In any event, our maximum aggregate liability to you for any claim arising out of or related to these Terms or your use of the Website shall not exceed CAD 100, regardless of the form of action or the basis of the claim. Nothing in these Terms excludes liability for fraud, wilful misconduct, or any other liability that cannot be excluded under mandatory Canadian law.
10.6. Indemnification: You agree to indemnify, defend, and hold harmless Best Online Casinos Canada and its affiliates, officers, directors, agents, and employees from and against any claim, liability, loss, damage, cost, or expense (including reasonable legal fees) arising out of your violation of these Terms, your use of the Website, or your infringement of any third-party rights.
11. Dispute Resolution
11.1. Internal Complaints Procedure
If you have a complaint or dispute relating to the Website's Services, Content, or your Account, we encourage you to contact us in the first instance at [email protected] with full details of your concern. We aim to acknowledge all complaints within 2 business days and to provide a substantive response within 14 business days of receiving sufficient information to investigate the matter. Where a complaint is complex or involves third-party information, we will keep you updated on progress at reasonable intervals.
11.2. Escalation
If you are not satisfied with our response after completing the internal complaints procedure, you may seek independent advice or escalate the matter through appropriate channels available in your province. For disputes with a third-party Operator — including issues relating to payments, game outcomes, or bonus conditions — the correct escalation path is through that Operator's own complaints process and, thereafter, to its relevant licensing or regulatory authority. We can provide general guidance on escalation channels upon request.
11.3. Governing Law
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Canada and the applicable laws of the province in which you reside. You agree to submit to the non-exclusive jurisdiction of the Canadian courts for the resolution of any dispute that cannot be settled amicably between the parties.
11.4. Limitation Period
Any legal action or proceeding arising out of or relating to these Terms must be commenced within one (1) year after the cause of action has arisen. A claim filed after this period shall be permanently barred, regardless of any discovery rule or other exception, to the extent permitted by applicable law.
11.5. No Class Actions
To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted on an individual basis only. You waive any right to participate in a class action, class arbitration, or any other representative proceeding in connection with your use of the Website or these Terms.
12. Health & Safety
12.1. Player Wellbeing: Best Online Casinos Canada is committed to promoting a safe and healthy approach to gambling. We recognise that gambling can be a source of entertainment for many Canadians but acknowledge that it carries risk of harm for some individuals. We actively support efforts to reduce gambling-related harm across Canada.
12.2. Problem Gambling Resources: If you or someone you know is experiencing difficulties related to gambling, the following Canadian organisations offer free, confidential support:
- Responsible Gambling Council (RGC) — Tel: 1-416-499-9800 | rgco.org — An independent non-profit dedicated to preventing problem gambling across Canada.
- Centre for Addiction and Mental Health (CAMH) — Tel: 1-800-463-2338 | camh.ca — Canada's largest teaching mental health hospital, offering specialised addiction treatment programmes including a dedicated Problem Gambling and Technology Use service.
- Gamblers Anonymous Canada — Tel: 1-909-931-9056 | gamblersanonymous.org — A free 12-step peer fellowship operating in-person and online across Canada, with no fees, no referrals, and no waitlist required.
- Canadian Centre on Substance Use and Addiction (CCSA) — ccsa.ca — A research and policy organisation providing evidence-based resources on gambling harm.
- GamTalk — gamtalk.org — A free, anonymous online community with text-based chat and forum support for people affected by gambling problems.
- ConnexOntario (Ontario residents) — Tel: 1-866-531-2600 or text 247247 — Provides referrals to problem gambling treatment services across Ontario, available 24/7.
- BC Gambling Support Line (BC residents) — Tel: 1-888-795-6111 | gamblingsupportbc.ca — Confidential support and referrals for British Columbia residents.
12.3. For detailed guidance on setting limits, self-exclusion, and taking a break from gambling, please consult our dedicated Responsible Gaming Policy.
13. Responsible Gaming
13.1. Best Online Casinos Canada is strongly committed to responsible gambling. We believe that gambling should remain a form of entertainment and never become a financial strategy, a coping mechanism, or an activity that negatively affects your health, relationships, or finances.
13.2. We have published a comprehensive Responsible Gaming Policy that covers the following topics in detail:
- Recognising the signs of problem gambling;
- Setting personal deposit, loss, session, and wager limits with Operators;
- Using self-exclusion tools available on Operator platforms and through provincial regulators;
- Accessing professional counselling and peer support services in Canada;
- Tools and resources for parents and caregivers concerned about underage gambling;
- Taking a cooling-off period or temporary break from gambling activity.
13.3. We apply the following responsible gaming principles directly within this Website:
- All gambling-related content is age-gated to users aged 18 or older (or 19+, where required by provincial law);
- We do not advertise gambling to individuals who have indicated they are experiencing gambling harm;
- All bonus and promotional content published on the Website includes references to applicable terms and responsible gaming guidance;
- We display responsible gaming messaging and helpline information across key content pages.
13.4. If you are concerned about your own gambling behaviour, we urge you to visit our Responsible Gaming page or call one of the helplines listed in section 12.2 above. Help is available, and early intervention is the most effective approach.
14. Miscellaneous
14.1. Entire Agreement
These Terms, together with the Privacy Policy and the Responsible Gaming Policy, constitute the entire agreement between you and Best Online Casinos Canada regarding your use of the Website and supersede all prior agreements, representations, and understandings relating to the same subject matter.
14.2. Severability
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable. If modification is not possible, the provision shall be severed, and the remaining Terms shall continue in full force and effect.
14.3. Waiver
Our failure to enforce any right or provision of these Terms on any particular occasion shall not constitute a waiver of that right or provision. Any waiver must be made expressly and in writing to be effective.
14.4. Assignment
You may not assign, transfer, or sub-licence any of your rights or obligations under these Terms without our prior written consent. We reserve the right to assign or transfer our rights and obligations under these Terms to any affiliate, successor, or acquirer without restriction.
14.5. Force Majeure
Best Online Casinos Canada shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, war, civil unrest, government action, regulatory intervention, cyber-attacks, widespread internet outages, or other extraordinary events. We will take reasonable steps to resume normal operations as quickly as possible following any such event.
14.6. Contact Information
For general queries, technical support, or account-related matters, please contact us at:
- Support Email: [email protected]
- Privacy / Compliance Email: [email protected]
We endeavour to respond to all enquiries within 2 business days. Please include your registered email address and a clear description of your query to help us assist you efficiently.
14.7. Language
These Terms are drafted in the English language. In the event of any inconsistency between an English version and a translated version of these Terms, the English language version shall prevail.
14.8. Updates and Notifications
We may notify registered users of material changes to these Terms by email, in-site notification, or by updating the "Last Updated" date displayed at the top of this page. Minor editorial or formatting changes may be made without separate notification. We recommend bookmarking this page and reviewing it regularly to remain informed of the current Terms governing your use of the Website.